The Workflows dashboard provides an overview of all your workflows.
To work with the Workflows dashboard:
-
Go to Marketing in the left pane and select Workflows.
The Workflows report lists all of your workflows.
-
To view real-time metrics for active workflows, select the workflow in the list.
You can see the number of users currently active in your workflow and additional metrics, as listed in the following table:
Metric
Definition
Total Entries
Number of users who have entered your workflow based on entry criteria
Current Users
Number of users currently in the workflow
Total Messages Sent
Total number of messages sent to those who have enabled push or opted-in to receive push messages
Total Open Rate
Total number of messages opened/the total number of messages sent
Event Listener
Number of users who may still, did, or did not perform an event
Wait Timer
Number of users waiting
Send Push Notification
Number of messages sent to those who have enabled or opted-in to receive push messages
Unreachable
Number of messages that were not sent or sent and not received, for the following reasons, among others:
- device unreachable due to push disabled
- push message delivery system failed to respond (GCM, APNS),
- payload error
Exporting your data
To export your data to a CSV download:
- Select Performance Report in the upper-right corner.