Journeys maps your session-based events into a Sankey diagram, showing the most common paths users take from any starting point in your app. Instead of guessing where users go after a key event, you can see it directly, broken down by any event attribute you choose.

You'll find Journeys in the left navigation under Analytics.

Using the Journeys dashboard

To work with the Journeys dashboard:

1. Go to Analytics in the left pane and select Journeys.

   The Journeys page opens with a Configuration panel on the left and a diagram area on the right.

2. In the Date Range field, click the date selector and choose a preset window or enter a custom From and To date. Select Done to confirm.

   Available presets: Today, Yesterday, Last 7 days, Last 30 days, Last 90 days, Last 365 days.

3. In the Events field, select the starting event for your journey. This is the event from which Localytics traces what users do next. Type to search your event list and select one from the dropdown.

4. (Optional) In the Group by attribute field, select an event attribute to split the diagram by segment. For example, selecting type on an in-app viewed event lets you compare paths for users who saw different message types. Select None to see an aggregated view across all users.

5. Use the Steps slider to set how many events forward the diagram traces from your starting event. The range is 3 to 8. More steps show a longer journey; fewer steps keep the view focused on immediate next actions.

6. Select Apply.

   Localytics generates the Sankey diagram in the right panel.

Reading the Journeys diagram

Each vertical column in the diagram represents one step in the journey, starting from the event you selected. The colored bands between columns show how users flow from one event to the next. Wider bands indicate more users taking that path.

Drop-off appears as a gray bar at the bottom of each column. This represents users who ended their session at that step without continuing further. Drop-off is where to look when you want to understand where users are leaving your app.

When you select a Group by attribute, the first column breaks out individual attribute values rather than showing a single combined starting node. This lets you compare paths side by side across segments.

How to use the Journeys report

Journeys works best when you anchor it on a meaningful event, such as a screen view, an onboarding step, or the start of a core workflow. Starting from a very high-volume generic event will produce a wide, busy diagram that is harder to read.

Use Group by attribute when you suspect different user segments behave differently after the same event. Comparing paths by segment can reveal which groups convert, which drop off, and where each group goes next.

Look for steps with large drop-off bars. These are the moments where users are most likely to leave. If a specific path leads consistently to session end, that is a candidate for product improvement.

Tip: If you see "No data available for date range," widen your date range. Journeys requires session data within the selected window for the chosen starting event.